Privacy Policy

Last updated: January 2025

1. Introduction

TradeSyntax Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Email addresses when you register for an account
  • Trade documents and data you upload to our platform
  • Account information and preferences
  • Usage data and analytics

Cookies and Tracking Technologies:

We use cookies to maintain your session integrity (e.g., keeping you logged in) and analyze platform usage. These cookies are essential for the functionality of our authentication system and help us understand how users interact with our platform.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and analyze trade documents
  • Send you updates and notifications
  • Ensure security and prevent fraud

4. Data Security

We implement enterprise-grade security measures aligned with SOC 2 standards, including end-to-end encryption and regular security audits to protect your data. Your trade documents are encrypted both in transit and at rest.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only with trusted service providers who assist us in operating our platform, subject to strict confidentiality agreements.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications

7. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected]