Terms of Service

1. Acceptance of Terms

By accessing and using TradeSyntax services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

2. Description of Service

TradeSyntax provides AI-powered trade document processing services, including but not limited to OCR, HS code classification, EDI parsing, and data extraction. We reserve the right to modify, suspend, or discontinue any aspect of the service at any time.

3. User Responsibilities

You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Use the service only for lawful purposes
• Not upload malicious code or harmful content

4. Intellectual Property

All content, features, and functionality of the TradeSyntax platform are owned by TradeSyntax Inc. and are protected by international copyright, trademark, and other intellectual property laws.

5. Data and Privacy

Your use of our services is also governed by our Privacy Policy. We process your trade documents securely and do not share your data with third parties without your consent, except as required by law.

6. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We reserve the right to perform maintenance, updates, or modifications that may temporarily affect service availability.

7. Limitation of Liability

TradeSyntax shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service. Our total liability shall not exceed the amount you paid for the service in the preceding 12 months.

8. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our platform. Continued use of the service constitutes acceptance of the modified terms.

9. Contact Information

For questions about these Terms of Service, please contact us at [email protected]